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Company says the move is a "responsible step" and will now "focus on supporting existing customers’ transmitters with our available components"
Paul J. McLane
Mar 15, 2018
MASON, Ohio — GatesAir is suspending the sale of new AM transmitters.
Chief Product Officer Rich Redmond said: “Recent changes in the long-term availability of critical components from our suppliers, including several last-time buy notices, have caused us to take proactive steps to ensure we can meet our continued support obligation of our AM products,” he said.
“To safeguard our ability to offer an ample supply of spare components — and to secure the ongoing field support of our AM transmitters — GatesAir has taken the responsible step of suspending new AM transmitter sales, and will instead focus on supporting existing customers’ transmitters with our available components.”
He said warranty, field service, phone support, spare parts and repairs continue as normal for GatesAir AM products.
Flexiva AX, DX and 3DX transmitters all had a number of obsolete components that influenced the decision.
“GatesAir is currently in the advanced technology assessment phase for the development of an updated line of AM transmitters,” Redmond said.
The news has no impact on the FM line, anchored by its Flexiva FAX or FLX transmitter. For DAB Radio, GatesAir recently launched the Maxiva VAXTE platform and will be showing new power levels at the NAB Show, Redmond said.
By
Paul J. McLane
