Many of *those* websites are like that. I tried to find information about a citation from our local I was presented with which I thought was rather rude and couldn't find anything online. Only after an in person meeting which sucked up some hrs, was I told the fee ( extortion fee my term).
It should be written down somewhere right? I'm sure it's online somewhere but I'll bet it's under some heavy hierarchy. I don't understand why if it's their revenue stream,that would make it easier for people that find fighting it inconvenient. I'm not an internet nubie, I can Google but maybe it saved me, I went down there and prevailed. Could have called I guess, but it's 2020 and nobody down there I want to talk to anyway.