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Author Topic: Wilmington, NC becomes the first to go digital TV  (Read 2558 times)

Fansome

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Wilmington, NC becomes the first to go digital TV
« on: September 09, 2008, 0513 UTC »
September 8, 2008
Wilmington, NC becomes the first to go digital
By THE ASSOCIATED PRESS

Filed at 7:28 p.m. ET

WILMINGTON, N.C. (AP) -- With the flick of an 8-foot switch at midday Monday, this Southern city became the first market in the U.S. to make the change to digital-only broadcasting.

The switch wasn't really connected to anything, but it did serve as a centerpiece for a downtown ceremony at noon EDT marking the moment that commercial TV broadcasters voluntarily turned off their old-fashioned, inefficient analog signals.

Wilmington volunteered to be a canary in a digital coal mine -- a test market for the national conversion to digital broadcasting.

The rest of the nation's full-power television stations won't be converting until Feb. 17, 2009, a date set by Congress.

''This switch is the biggest change in television since it went from black and white to color back in the 1950s,'' Federal Communications Commission Chairman Kevin Martin told the ceremony at historic Thalian Hall in downtown Wilmington.

Wilmington, tucked between the Cape Fear River and the Atlantic Ocean, is the 135th largest television market in the U.S. with about 180,000 television households, according to The Nielsen Co.

In February, Nielsen estimated there were more than 13 million households in the U.S. with television sets that can only receive analog broadcasts. Only about 8 percent of households in Wilmington are in that category, fewer than the national average.

Viewers who receive programming through an antenna and do not own newer-model digital TV sets by the time of the changeover must buy a converter box. The government is providing two $40 coupons per household to help defray the cost. Viewers who subscribe to a cable or satellite service won't be affected.

The National Telecommunications and Information Administration oversees the government coupon program.

Acting agency chief Meredith Baker said Monday that more than 69,000 coupons have been requested from more than 37,500 households in the Wilmington market, with about 47 percent coming from homes that rely on over-the-air broadcasts. More than 28,000 coupons have been redeemed to date, she said.

Wilmington has been barraged with public service advertising about the change.

''In a normal hour of television, you could see 12 commercials,'' said Larry Pakowski, who was working in a Wilmington Radio Shack store Sunday night.

Sales of the store's $59.99 converter boxes have been brisk, he said.

''I can't give you a specific number, but I can tell you traffic has been pretty steady,'' he said.

Following the ceremony, questions immediately turned to what will constitute a successful test.

Viewers who are not equipped to receive digital signals will see a screen crawl, informing them of the fact. The crawl includes a toll-free number. The volume of calls may be an early indicator.

But maybe not, Martin said.

''If nobody calls, it doesn't mean there wasn't a problem,'' he said. ''And if a thousand people call it doesn't mean this wasn't a success. Because success is ultimately going to be measured by what we've learned and can put in place to do next February.''

FCC spokeswoman Edie Herman said that as of about 6 p.m., there had been ''several hundred'' calls. She said the agency would know better on Tuesday about the exact number and nature of the calls.

A survey by student researchers from Elon University showed that in the first five hours of the transition, calls to broadcast stations were about problems with digital conversion devices, not awareness of the transition in general.

Students answered phones at broadcast stations and the local cable TV office.

Of the 81 logged calls as of 4:50 p.m., just one person said they were unaware of the transition. Instead, most callers reported problems with receiving signals, often because their converter box or digital television receiver had not been programmed, the university reported.

Commissioner Michael Copps, who came up with the idea to do a test run, praised Wilmington for volunteering, but said he wished other communities with different kinds of terrain and population patterns had ''stepped up to the plate.''

All four of the city's network TV affiliates as well as the Trinity Broadcasting Network have gone digital only. The local public television station is broadcasting both a digital and analog signal.

Given the amount of publicity, the flatness of the terrain, the high number of coupon requests and the relatively low number of viewers who rely on over-the-air broadcasting, the Wilmington test is unlikely to signify the start of any train wreck.

But that still may not relieve the anxiety among members of Congress, who will be on the receiving end of their constituents' wrath if things go wrong in February.

But there may be still be some reason for worry, even here.

At a Wal-Mart Supercenter the night before the changeover, in the electronics department, a clock counted down the hours until the changeover. Beside it hung this sign: ''Attention customers. We are out of converter boxes at this time until further notice. Sorry for the inconvenience.''

------

On the Net:

To apply for a coupon for a converter box: www.dtv2009.gov

Federal Communications Commission: www.fcc.gov

Fansome

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Re: Wilmington, NC becomes the first to go digital TV
« Reply #1 on: September 10, 2008, 0154 UTC »
September 9, 2008
Old antennas cause complaints in digital TV test
By THE ASSOCIATED PRESS

Filed at 6:41 p.m. ET

WASHINGTON (AP) -- Problems with old-fashioned television antennas were the most common issue among residents of Wilmington, N.C., a city that volunteered to switch to digital broadcasting more than five months before the rest of the country.

The troubles foreshadow the difficulties that viewers nationwide may face.

Wilmington's commercial broadcasters turned off their analog signals at noon Monday. The rest of the nation's full-power television stations won't be converting until Feb. 17, 2009, a date set by Congress.

The Federal Communications Commission hopes the test will point out problems with the transformation early, so it can react to any problems that may arise after the big change in February.

By late Tuesday, the FCC had not released a breakdown of consumer complaints from the Wilmington test. Some results could be drawn by a survey taken by Elon University students who staffed call lines at local stations from noon Monday until 10 p.m.

It was clear that an ambitious public education campaign had paid off. Of the 172 calls that came in, only a few were from people who were unaware of the transition, said Connie Book, associate dean of the School of Communications at Elon and the lead professor of the research project.

''Virtually everyone was aware,'' she said. ''But being aware and doing something about it are two different things.''

Antenna problems were the No. 1 issue, Book said.

''People were saying 'I'm not getting a picture' and they had a converter box,'' she said. ''And we had to say 'your antenna is not powerful enough, or you don't have one, or it's pointed in the wrong direction, or the height needs to be raised.'''

In February, Nielsen estimated there were more than 13 million households in the U.S. with television sets that can only receive analog broadcasts. Only about 8 percent of households in Wilmington are in that category, fewer than the national average.

Viewers who receive programming through an antenna and do not own newer-model digital TV sets by the time of the changeover must buy a converter box. The government is providing two $40 coupons per household to help defray the cost. Viewers who subscribe to a cable or satellite service won't be affected.

While public education efforts have focused on making sure viewers are aware of the transition and the government coupon program, very little has been publicized about the potential need for antennas.

''Many reception issues are generally easy to resolve, but in some cases in some areas, folks may need a better antenna,'' said Andy Combs, general manager of WWAY-TV, one of the stations that turned off its signal. ''It's best to figure all of that out ahead of time.''

A second issue has been people who have not programmed their boxes to tune in the new stations, which actually go by tenths. For example, channel 6 is now channel 6.1.

''That was news to people,'' Book said. ''They would punch in 6 and not 6.1.''

Viewers who did not have digital-ready televisions were greeted after noon Monday by a screen crawl that included a phone number to call if they had questions. Late yesterday the FCC reported it had received ''several hundred'' calls.

All four of the city's network TV affiliates as well as the Trinity Broadcasting Network have gone digital only. The local public television station is broadcasting both a digital and analog signal.

------

On the Net:

To apply for a coupon for a converter box: www.dtv2009.gov

Federal Communications Commission: www.fcc.gov

cmradio

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Re: Wilmington, NC becomes the first to go digital TV
« Reply #2 on: September 10, 2008, 0250 UTC »
I wonder how the DTV switch will affect us. Most people are on cable or satellite as far too many mountains in Canada make TV antennas useless one wanted to see more ghosts than in a Halloween flick ;D

Peace!

 

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